Integrated Mobile Data and Satnav at the Touch of a Button

iDynamics’ fully flexible and customisable PDA solution, iDMobile, has always been at the cutting edge of mobile data technology. Now, by offering an integrated link to TomTom satellite navigation packages, iDynamics has raised the bar a step further.

In the mobile data marketplace, the first priority of every company employing a PDA solution is to get information out to their workforce and returned as quickly and as accurately as possible, eliminating re-typing of job sheets and inaccurate data. PDA technology, while heralding a new era of less wastage of fuel, time and man hours, meant engineers still had to re-input data manually into their satnav package to navigate effectively.

iDMobile now integrates your mobile data application with your TomTom satnav system to fully optimise man hours and keep customers up-to-date.

Rather than inputting postcodes directly into their PDA, iDMobile’s link automatically recognises the engineer’s current location and the postcode contained within the job details, calculating instantly the quickest route.

Not only can postcodes be instantly input into TomTom from job reports sent to the PDA, iDMobile will also, uniquely, send a text message to a customer when an engineer is a pre-defined distance from their appointment. Engineers can now give their customers a much more accurate estimated time of arrival as the satnav package is able to give travelling time information alongside the expected distance. This information can be sent as a text message directly to the customer’s mobile phone.

By linking iDMobile with TomTom, both the customer and main offices are kept fully informed of each engineer’s location, providing a simple and cost-effective alternative to tracking.

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Notes for editors:

Since 1994, iDynamics has been providing business-critical, performance enhancing software and services that enable its customers to realise the benefits of integrating web-based, mobile and back-office systems. Using a combination of packaged products and an established in-house team of analysts and developers, iDynamics devises, builds and supports systems tailored to the specific requirements of its customers. iDynamics’ products and services typically include integrated ecommerce, content management, mobile solutions, service management and training & resource management systems. iDynamics meets the needs of customers in the UK and North America from its development centres in the UK and India.

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